Privacy Policy

PRIVACY POLICY

Adventure Forest LLC, its agents, subsidiaries and/or affiliates (collectively, “Go Ape,” “we,” and/or “our) know that you care about your privacy. The below information describes our privacy policy and describes the treatment of information provided or collected on its Website. By visiting goape.com and/or using our services, including but not limited to booking with us, participating in surveys, or submitting comments or content, you acknowledge that you have read and are accepting the practices described below. This Privacy Policy may change from time to time and changes are effective upon posting.

We collect information you provide directly to us, or that is transmitted indirectly. For example, when booking with Go Ape, certain personal information is required to process the booking reservation. This includes, but is not limited to, name, address, telephone number, email address, credit card or debit card number and card expiration date, or information relating to your company or organization in the case of a group booking.

Personal information is used to process bookings and provide exceptional customer service to include improvement of services, marketing efforts, and our website. We may use personal information to communicate with you (either directly or through authorized direct marketing agents) about your booking and provide you with information about products, services, upcoming events, and promotions, or other information it is determined you may find interesting. If necessary, Go Ape may disclose personal information to third parties, including but not limited to, insurance companies, financial services entities, authorized direct marketing agents, and when required, by law. Go Ape shall not be responsible or liable for any damages that you or any other person may suffer in connection with the disclosure of such personal information.

Go Ape is committed to protecting your personal information and utilizes industry-standard data protection safeguards. However, in no event shall Go Ape be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with a third party’s unauthorized access to your information, regardless of the legal theory and regardless of whether the notice that damages where possible. To the extent this limitation is barred by state law, this limitation shall not apply.

If you have not previously objected to the use of your personal information for direct marketing purposes, you may opt-out at any time by writing to info@goape.com.